According to Platzi, onboarding refers to the process of integrating someone into an environment, that is, if we talk about e-commerce, it’s the way to simplify an experience and make it easier to understand. This concept is very useful because it allows you to guide your digital projects with agility and also achieve other objectives such as:
- Clearly demonstrate objectives
- Understand the terminology and technical aspects of the project.
- Forming and stabilizing more stable work teams
- Directing and re-directing actions towards the main objective.
Let's see an example: You enter a house and you see a beautiful front garden, the flowers adorn the terrace in a special way, the flower pots hang with sophisticated detail, and the fresh scent of nature is overwhelming. Do you imagine it like this?